![]() ![]() There will be a link that says Personal Unblocking Key. Once you log in, click HTC ThunderBolt (should be under your phone number). I went down to the retail store instead, and found out there is nothing they can do until their systems are back up. You can find your PUK code at My Verizon. Since the phone is locked, I have no way to call Verizon Support. The only way to unlock the phone now is to enter a PUK code, which Verizon does not give you when you buy your phone. I entered (read: tried to create) a password twice, and BAM. ![]() Most mobile phones offer the feature of PIN protection. It is an efficient tool that enables users to unlock sim cards without a PUK code within five minutes. Sign in on your mobile carriers website to get the PUK code. The PUK code is unique to the SIM inside the phone and not the phone itself. it already has a default password, and was asking me to enter that. A personal unblocking key ( PUK ), sometimes called personal unblocking code ( PUC ), is used in SIM cards to reset a personal identification number (PIN) that has been lost or forgotten. The PUK code is unique to the SIM inside the phone and not the phone itself. I thought the phone was asking me to enter (read: create) the password for the SIM card, but nope. Timely that I would decide this morning to try and set up a password for my SIM card. ![]() This mistake is costing me a lot of frustration and wasted time.Īpparently, Verizon Wireless today is having some kind of customer service database problems for the past two hours and basically can't do anything.
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